During this ever-evolving COVID-19 situation, the safety and well-being of our business partners and employees and their families remain the top priority for RMH Systems. To that end, we are following the recommended best practices during this time in support of keeping everyone healthy and safe, while maintaining the high-quality customer service that our partners have come to rely on from RMH. And to do our part, we have transitioned the majority of our staff to work remotely, but rest assured that we have the technology in place and our operations remain business as usual.
It’s important for our customers to know that RMH Systems is considered a “Critical Infrastructure Company” or “Essential Business” and will remain open. Pursuant to Presidential Policy Directive 21 (PPD-21), RMH Systems is a critical infrastructure supplier to the pharmaceutical, food, logistics, and agriculture industries designated by the Cybersecurity and Infrastructure Security Agency (CISA) of the Department of Homeland Security. Our sales staff, service technicians, and engineers are all-hands-on-deck to support any material handling, packaging, scale or robotic automation issues our clients are experiencing. Receiving this distinction ensures that we will continue to be accessible to our business partners and will continue to fulfill any of our customers’ needs with zero restrictions.
As a family-owned business for more than 100 years, we understand the importance of relationships and community, especially during difficult times. Together, we can overcome this obstacle and come back stronger than ever. Stay safe — let us know how we can help.